Arriving on the Mountain
Dining
- When is the best time to eat lunch?
- In previous seasons, I had to leave after 45 minutes? Does that still stand?
- I want to have lunch with a big group. Is it okay if I save a bunch of tables?
- Do I need a reservation to have lunch on mountain?
- Do I get my Epic Mountain Rewards at your restaurants?
- Can I buy lunch with my pass?
Rentals and Retail
Ski and Ride School
- I forgot my boots. Where can I rent additional gear?
- How can I cancel my ski school lesson?
- I need to change the date of my ski school lesson. How can I do that?
- I am not seeing availability online for the lesson I want to book. Is there a waiting list we can be added to?
- Where can lessons be viewed and booked for Snow Creek?
- Is a lift ticket included in my ski lesson?
Lift Tickets
- Is my lift ticket transferable?
- When can I use my lift ticket?
- Where can I ski on my lift ticket?
- What benefits are included with my lift ticket?
- Do you offer discounts for the military?
- Is my lift ticket transferable to my friend or family member?
On the Mountain
- Where can I view mountain cams?
- Do you allow dogs on the gondola?
- Do you allow service animals?
- Why are some trails groomed and other not?
- Which base areas are open?
- Which runs are open?
Lodging and Transportation
Planning Your Visit
- Where do I search online or call to review my vacation plans?
- Where can lift tickets for Snow Creek be purchased?
- Where can I pick up my season pass?
- Do you offer an early bird "First-Tracks" Program?
- Is childcare offered? How can I make a reservation?
- Is there a height or age requirement or limit to your activities?